Tell us the age of your house if you know it, or roughly when the opener was last replaced - that alone tells us a lot about which parts are likely involved before we even get there. If you're not sure whether you need a repair or a full replacement, a quick description of the symptom (grinding, reversing, dead remote, blinking light) helps us bring the right opener on the truck instead of making two trips. We carry chain, belt, and screw-drive units and can usually match whatever bracket and header setup is already on your door, but we're upfront when a repair isn't worth the cost - sometimes a 30-year-old opener is better retired than patched.